01About Tidy and these terms
Tidy is provided by Artem Chehowsky, 123 Avenue Dzerjinskogo, Minsk, Belarus. Contact: chehowsky@gmail.com. These terms cover the website, cleaning planner, shared household features, habits, reminders and other features offered in the app. Read them before using the service. Mandatory consumer rights and the terms of the store through which you acquire the app continue to apply.
02Using the service
You may use Tidy for your own household planning in accordance with these terms. You need authority to enter into an agreement or permission from a parent or guardian where required. Keep access to your account, household invitations and transfer codes secure. You are responsible for the content you add and for having permission to share it with household members.
Do not use the service unlawfully, access other people’s data without permission, abuse support channels, interfere with security or copy and redistribute the service beyond what the law permits. You retain rights to your own content and allow us to process it as needed to provide the features you use. Tidy’s software, design and branding remain the property of their respective owners.
03Web onboarding and installation
The website helps you prepare a cleaning plan and move supported settings into a compatible version of the app. The result is based on your answers and can be edited. A private transfer code is valid for 7 days and is linked to the account that first imports it.
An App Store or Google Play visit does not guarantee that your plan will transfer automatically after installation. You may need to reopen the transfer link or enter the code in a supported app version. Saving a plan does not buy a subscription or create a payment obligation. The website does not currently offer checkout.
04Free features, Premium and prices
Tidy is free to download and offers optional paid features. The available plans, included features, currency, taxes where applicable, billing period and any trial terms are shown before you confirm a purchase. That checkout information governs your purchase; prices can vary by country, store and offer. We do not promise the historical prices shown in older versions of these terms.
Payment is handled by the store or provider displayed at checkout. Subscription and one-time offers may have different renewal rules. Do not assume that an offer or subscription transfers between stores or household members unless its description says so.
05Renewal, cancellation and refunds
A subscription renews automatically unless you cancel according to the rules of the store or payment provider used for the purchase. Manage Apple subscriptions in your Apple Account and Google Play subscriptions in Google Play; for other providers, use the controls or instructions shown with your purchase. Cancel before the renewal deadline. Apple advises cancelling a free or discounted trial at least 24 hours before it ends if you do not wish to renew.
Uninstalling Tidy, deleting website data or stopping use does not cancel a subscription. Cancellation normally stops future renewals while access continues for the remaining paid period, subject to the offer and provider rules. Refunds, withdrawal rights and exceptions for digital content are governed by applicable law and the seller’s policy. Nothing here removes mandatory refund or consumer rights. Contact the seller or our support if you need help.
06Recommendations and AI
Cleaning schedules, estimates and AI responses are suggestions and may be incomplete or inaccurate. Check that a task is suitable for your home, surfaces, equipment and circumstances. Follow product labels and manufacturer safety instructions. Tidy does not replace professional safety, medical or technical advice and does not guarantee a particular cleaning result.
AI features may use external providers and can be subject to availability or usage limits. Review generated content before acting on it and do not submit information you are not entitled to share.
07Availability and changes
Some features need internet access, a supported device, an account or a current app version. Your network provider may charge for data. We may update features, correct errors or temporarily interrupt service for maintenance and security. We will communicate material changes to paid services as required by law and the applicable store rules.
We may restrict access where reasonably necessary to address misuse, fraud or security issues. Any suspension or discontinuation remains subject to mandatory consumer rights and obligations relating to paid services.
08Responsibility and consumer protection
We exercise reasonable care in providing Tidy. To the extent permitted by applicable law, we are not responsible for losses caused by misuse of the service, inaccurate information you provide or failures outside our reasonable control. This does not exclude liability that cannot legally be excluded, including applicable liability for fraud, intentional misconduct, gross negligence or personal injury, or your statutory rights concerning defective digital services.
These terms do not remove protections granted by the mandatory laws of your place of residence. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
09Privacy, updates and contact
Our Privacy Policy explains how the website and app process information, including analytics, AI requests and support messages. We may update these terms and will display the revision date here. Where the law requires notice or agreement to a material change, publication alone does not replace it.
For questions, subscription help or complaints, email chehowsky@gmail.com or use Contact us. Please include enough information to identify the issue without sharing passwords or full payment details.